Privacy Policy

How we collect, use, and protect personal information.

Effective Date: 20/02/2026

AladevReno is committed to protecting your privacy. This policy describes how we collect, use, store, and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information such as:

Name
Email address
Phone number
Address or project location
Details you provide in enquiry or quote forms
Any additional information you choose to provide

2. How We Collect Information

We collect information when you submit a form, request a quote, contact us by phone/email, or otherwise interact with the website.

3. How We Use Information

We use personal information to:

Respond to enquiries and provide quotations
Communicate about services and project scheduling
Arrange site visits and carry out requested works
Improve our services and website experience
Meet legal and regulatory obligations

4. Disclosure of Information

We do not sell or rent personal information. We may disclose information to:

Contractors, trades, or suppliers involved in your project
Service providers supporting our operations (e.g. hosting, email)
Authorities where required by law

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No system is completely secure; however, we apply appropriate safeguards for a business of our size and operations.

6. Cookies and Analytics

The website may use cookies and analytics to understand traffic and improve performance. These tools typically collect technical data (e.g. pages visited, device type) and do not directly identify you.

7. Access and Correction

You may request access to personal information we hold about you and request corrections where the information is inaccurate, incomplete, or out of date.